Shop Policies

SHIPPING

We ship to all 50 states in the US at this time. We use recycled boxes and shipping materials whenever possible as we try to reduce our shipping footprint whenever we can. All items ship United States Postal priority 3-day mail and will be shipped within 1-2 days of purchase. We do our best to keep our shipping cost to a minimum for you. If you have any questions about shipping an item please feel free to send us an email HERE.

LOCAL PICKUP

Local pickup is available as well, however we reserve this option mostly for larger items like furniture. Native as Folk is currently an online shop only, we do not have a brick + mortar. Pickup options are located in Logan Square, Chicago, IL . Please inquire ahead of purchase if you would like the option for pickup,  as coordination will be needed in advance for approval. Local pickup is not guaranteed without approval.

PAYMENT

We offer secure online ordering and accept Visa, MasterCard, American Express, and PayPal. Sales tax is required on all orders and the local tax rate will be calculated at checkout.

REFUNDS & EXCHANGES

All sales are final. We are unable to accept refunds, cancellations or exchanges, due to the nature of our products.

Please be aware that our vintage pieces may show love and wear and sold as-is. We will do our best to describe each item and if there are any flaws.

PRIVACY AND SECURITY

We collect information from you when you register on our site, place an order, or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience.

  • To improve customer service.

  • To administer a contest, promotion, survey or other site feature.

  • To send periodic emails.

  • To process transactions. Your information, whether public or private, will NOT be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, you may do so at the bottom of each email.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.